Need help? Email notaryjournal.support@gmail.com and you will hear back within two business days.
Does my journal sync to the cloud?
No. Your record stays on your device. There is no account and no server. Use the export feature to make your own backup copy whenever you want one.
Can I edit or delete an entry?
No, and that is by design. A journal entry gets a sequential number that is never reused. You can void an entry with a reason, the same way you would strike a line in a bound paper book, but the original stays in the record so the log remains defensible.
Which states are supported?
The app ships per-state field templates, each cited to a statute and stamped with a ruleset version. Pick your state and the entry form shows only the fields that state requires or allows. Always confirm your state authorizes an electronic journal for the act you are performing.
How do I move my record to a new phone?
Export a PDF or CSV from your old device and keep it safe. The export carries the hash chain so the record can be re-verified.
I lost my phone. Can you recover my entries?
No. Because the record never leaves your device, we have no copy to restore. Keep regular exports as your backup.
What does the unlock include?
Unlimited entries, the full per-state ruleset, thumbprint and ID photo capture, and audit-ready PDF and CSV export carrying the hash chain.
Still stuck?
Email notaryjournal.support@gmail.com with your device model, iOS version, and a short description of what happened. Screenshots help.